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Questions

Everything worth knowing

Can't find what you're looking for? Write to us at hello@somewhereours.com.

Ordering

How does ordering work?

Choose your story, upload a photo of the place, pick a style, and write the words you'd like on the print. After checkout, our studio creates your artwork and emails you a proof within 2 business days. Nothing is printed until you approve it.

Can I see the artwork before I pay?

Before checkout you'll see your words, size, and frame on an example in your chosen style, so you know exactly how the layout will look. Your own illustration comes as a proof after checkout, and you can cancel for a full refund any time before you approve it.

Is this a good gift?

It's one of our favorite reasons to make one. Enter the recipient's address at checkout and we'll ship it directly to them in plain, unbranded packaging. You'll approve the proof yourself, so the surprise stays a surprise.

Your photo

What kind of photo works best?

A clear, straight-on photo of the place in daylight is ideal, but phone snapshots and old photos work well too. People, cars, and clutter are fine; we'll leave them out. You can add up to three photos and a note about details that matter.

What if I don't have a good photo?

Send the best you have and tell us about the place in the notes. If we think a different photo would make a noticeably better print, we'll let you know before we start.

Will you use my photo for anything else?

No. Your photos are stored privately and used only to make your print. We'll only feature your finished artwork in our gallery if you say that's okay at checkout, and never with your names.

Artwork and proofs

Is the artwork hand-painted?

No, and we think you should know exactly how it's made. We use AI illustration tools, guided by our own three styles, to create the artwork from your photo. A person in our studio reviews every piece for accuracy and detail before you see it, and your words are set separately in our type layout so they're always crisp and correct.

What if I don't love my proof?

Every order includes one revision. Tell us what to change, from a window color to the date, and we'll send an updated proof. If it's still not right, you can cancel for a full refund before approving.

Can you add people or pets to the scene?

Not at the moment. We focus on the place itself, which keeps every print calm, timeless, and accurate. Pet and travel prints are coming later.

Printing and framing

What are the prints made of?

Museum-quality giclée prints on archival fine art paper, in a solid wood frame with shatter-resistant acrylic glazing. They arrive ready to hang, with the hardware already attached.

Which sizes and frames are available?

Two portrait sizes, 12 × 16 in and 18 × 24 in, in a natural wood or black frame. The cream border is printed as part of the artwork, so there's no separate mat.

Shipping and returns

How long does it take?

Your proof arrives within 2 business days. Once you approve it, printing and framing take 2–3 business days, and delivery usually takes 3–7 business days within the US.

Where do you ship?

Within the United States for now, with free shipping on every order.

What if my print arrives damaged?

Email us a photo within 30 days and we'll send a replacement at no cost. Because each print is personalized, we can't accept returns for a change of mind after you've approved your proof.

Ready to start? Create your print.